Healthcare

Testing healthcare & wellness platforms

Healthcare and wellness platforms expand the potential for delivering diagnoses and treatment remotely whilst providing care and guidance for many illnesses and conditions.
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There must be thorough and ongoing testing for any healthcare or wellness app or online product to make sure compliance with Personally Identifiable Information (PII) and Health Insurance Portability and Accountability Act (HIPAA) standards is consistently met.

It is also vital that users, whether they are patients or team members, are able to effectively use the application, and that they receive the experience that merits the use of the technology.
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Our experience ranges from testing entire health platforms, providing treatment to hundreds of patients remotely by clinical team members, to testing mobile apps and websites for healthcare providers.
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Here are a few highlights of what we've tested:

Eating disorder treatment platform called Within Health

Psychedelic coaching mobile app called Nana Health

Covid testing mobile app for Ecocare

Content managed websites for Evernow, Decibio and others

Asthma and COPD information website for AstraZeneca

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Extensive healthcare sector QA experience

PII and HIPAA

Web products in the healthcare and wellness sector often need to comply with PII and HIPAA standards. This extends to the development and testing of the product, including our approach to the testing and any software we use to aid testing.

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Remote healthcare treatment

Consultations, medical advice, guidance, counselling and even treatment for some illnesses and conditions can be delivered remotely through healthcare platforms. We have wide-ranging experience testing mobile apps, video applications, web applications and connected devices to gather patient data as part of a comprehensive treatment plan for eating disorder patients.

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Mobile apps

Many healthcare and wellness providers understand that one of the best ways to deliver their service is through a mobile app. Our experience includes testing healthcare apps across iOS and Android, multiple device sizes and different OS versions. We've tested mobile apps with integrated video, chat, patient feedback, patient assessment and emergency escalation functions.

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From patients to clinical team members

Healthcare applications often have several different users that regularly access and use the app. Our testing always ensures we are testing with each user in mind, what they are expecting to accomplish in the application and how it fits with their workflow. We'll often provide feedback where the experience is confusing for a particular type of user.

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